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How it works...

Select bag We deliver Enjoy your bag Return your bag Buy a bag

1. Become a member

Simply click on Sign Up and fill out the simple form, membership is free. If you would rather join up and hire by phone simply call us on 0410 434 647. That's it, you're done! You immediately have access to all of our gorgeous genuine designer handbags.

2. Select a genuine designer bag

As a member simply browse through our collection. You can search by Brand, Category or Designer using the links on the left side of the webpage.

For Example clicking on:

  • Handbag - will list all items in the handbags category.
  • Latest Trends – will list the newest bags in the collection.

To view all the bags click on The Bags link at the top of the page.

When you see a bag you desire click on 'Details' or the Picture of the Bag to see the bag close up. You will find the description of the bag, the style, size, colour, sku and the hire options available. Clicking on the hire button will give you further hire options available and enable you to choose a term that is suitable to you. Every bag on the site is guaranteed as a 100% authentic designer bag with a money back guarantee. If you have any doubts then just Contact Us for assurance.

3. Hiring a bag

When you are hiring a bag in the shopping cart, you have the option to change the length of hire you desire. Simply select the best option for you and we will make the necessary changes.

You can also check your delivery details are correct and update any other information on the hire screen.

If you have a promotional coupon you can simply enter this into the coupon section and the applicable bonus will be applied.

A nice feature of the shopping cart allows you to order more than one bag. This will enable you to pre-order your next bag so that you are never without the trendiest item.

Finally click on 'Checkout and Send you Order' and you're done.

A confirmation email will be sent to your inbox with the details of your order. Check your junk mail folder if you can’t see the email, and mark it as Safe for future orders.

A Strawberry Team member will be in contact to confirm your order and process the payment. Process payments with confidence using Google Checkout or Paypal . We bank with the Commonwealth Bank of Australia.

4. Delivering your bag

The bag of your dreams will be delivered to your door within 1 to 3 working days and all we ask is that you enjoy it and look after it so that it stays looking beautiful.

5. Returning your bag

When the sad day arrives that you are due to part with your bag we ask that you place it in the pre-paid addressed Special Delivery bag which was supplied with your designer bag. Take it to any Post Office for return to us. Your hire term will end at the time of receipt to the Post Office.

6. What Now?

  • Select another bag of your dreams!
  • Wait for your pre-ordered bag to arrive. It will ship as soon as we receive your previous bag.
  • Contact Us to request a bag you can’t see on the site.

7. Waiting List

We operate a Waiting List if the bag you would like is currently unavailable or you would like a bag for a particular date in the future. Simply email us the sku of the bag (found on the details), the date you would like it to arrive and the length of hire and we will put you on the list, subject to availability. Sometimes a bag status will show as ‘Waiting List’. You can also reserve a bag by clicking this button and pre-ordering using the shopping cart.

We will email you to advise that the bag is reserved on the Waiting List, or if it is not available we will let you know that too.

Sometimes a bag you saw a while ago may not be visible on the web page anymore. This could be due to a few things such as the bag has been sold or it may be receiving a refresh by the cleaners. Contact Us and we’ll be able to advise you asap.

8. Buy

One last thing, if you can't bear the pain of saying goodbye to any of our bags or hiring one isn't enough and you want to keep it forever then Contact Us for a price and we’ll be happy to help. We also sell our gently used items and as a member you will have the first choice to purchase a bag, usually at a greatly reduced price.

Happy Strawberries!